Update, 17th October 2017
– I’ve since realised, after posting this, that the version (32 or 64 bit) of BI Publisher you download has to correspond to your version of Office, not Windows. As it clearly says on the BI Publisher Download page
, e.g. “Oracle BI Publisher Desktop xxx for 32 bit Office on Windows
“. A classic case of not reading the information on the page properly, and wasting hours in the process.
At work we’re using Word 2016. I wanted to install BI Publisher Desktop for a change request I was working on a Developer with.
I use a laptop running Windows 8.1. I wanted to check if it was running a 32 or 64 bit version of Windows so press
Windows key + Pause Break (more shortcuts) to open the System dialog. That confirmed 64-bit.
Therefore I downloaded and installed the 64-bit BI Publisher, version 184.108.40.206.0.
Once installed I followed the advice from a post on Oracle Support which confirmed I needed to install the relevant MSI from
C:\Program Files (x86)\Oracle\BI Publisher\BI Publisher Desktop\DotNetInstallFiles to make the “BI Publisher” tab appear in Word:
I did that – installed
TBAddInSetup64.msi and then when I looked in Word, I saw this on the BI Publisher tab:
The problem here is that instead of “Log On” on the far left, it said “menu2007.logon” and instead of “Sample XML” it said “menu2007.load_xml_data” and so on. If I tried to load XML data I got an error (I can’t remember which now).
I then tried all sorts, such as uninstalling the latest version of BI Publisher, trying older versions, mucking about with MS Office on Virtual Machines and so on.
At some point, I chanced upon installing the 32-bit version of BI Publisher, and the associated
TBAddInSetup.msi installer for the Add-In, and then the toolbar loaded correctly:
I’m putting this here, in case it saves anyone else about 4 or 5 hours…